IN TECHNOLOGY – All FORCES ARE COMPLEMENTARY.
Enterprises have survived and thrived through time, utilizing the best possible technology and aggregated knowledge from every subject and object involved in value generation processes. However, today when these processes transition from one Medium (Physical) to another (Digital), are we recognizing the information, skill, process, and systems left behind only to decommission or disintegrate? These suddenly become obsolete or unnecessary.
Hence, the transformation strategy should also include the mechanism to repurpose all the residual enterprise attributes. And the new journey from Transformation to a future state will leave the enterprise in a shortfall of similar characteristics due to revised requirements.
Should the enterprises consider enterprise debt and deficit as critical change and transformation metrics?
The evolution of frameworks and practices is driven by the level of realization, resolution, and restoration of balance to maintain a thriving environment. The indications focus on quintessential attributes in every dimension, from professional to personal and psychological.
ZoomThe work and life have a new definition, or should I say, needs a new one. The reconfigured methods architecture of executing and delivering value has not only challenged us but also the technology to adjust and up the game. Looks like this is a good discussion to have. The future of work, life, enterprise, technology... and so on. Do you think answering the questions below is simple? – Try it. My point – Which bucket does viewing this post fall into?
ZoomLike – with great power comes great responsibilities……
Value : Serice Automation
Volume: Process Automation
ZoomTry looking at this infographic through a personal lens. Workplace = Home I Workforce = Family I Workflow = Routine I Workware = Set of practices and the corresponding expectations and related feelings. Fortunately, this is also our professional work design architecture encompassing people, processes, platforms, and partnerships.
ZoomLearning to Survive Vs. Learning to Thrive The ART OF TEACHING is more pragmatic and effective in animals and us Humans. The parent (Teacher) does not get to choose a student but extends the same teaching with variations and modifications as per the child’s nature and learning ability. We all have noticed the spotlight on LEARNING these days. No matter what, everyone is learning …Machine learning, Human Learning.
ZoomThe design thinking process highlights the moments of truth, experience points, and interactional methods to deep-dive into the core process. In many cases, to your surprise, the solution might not or need not be part of this entire process identified during this exercise. Let’s perceive for an instance that design thinking is a mature version of problem management with a perspective where distinguishing a challenge is multidirectional and probabilistic. Consequently, the same set of parameter values and initial conditions might lead to a group of different outputs.
ZoomWhy? Choosing a starting point for scale initiative is very distracting. There are numerous real-time triggers like customer demands, business objectives, & Ops challenges. Which one to pick first is perplexing. This is similar to the service stabilization or improvement program and nothing close to SCALE. What? Building an enterprise process catalog is the foundational activity to aspire scale.
ZoomChange management is all about execution and the art of initiating deliberate change. Integrating systems and processes at every possible opportunity will increase transparency and enhance the efficacy of activities. We have transferred the risk of human error to the tools/systems, but there is still a need for constant caution. Management Change is around the leadership models and organizational structures we build to manage the work concept, including people, performance, and outcomes. A new and fresh perspective to the Management should empower resources to think, not just act and execute. Reward failure that promotes fearless and open innovation.
ZoomAsking the right questions – to the right subject – at the right time – for the right action has multifarious consecutive outcomes. I have just quoted a few, but you can add additional variables. This is now acknowledged as a crucial skill and need of the time.
ZoomUntil we witnessed all the mediums and modes converging to one ubiquitous platform that hosts the same digital nature of data but with different types.
ZoomIt is interesting to note that sometimes words transform and still don’t mean much, but the significance of a word when related to technology is business-changing.
ZoomThe unilateral view (Impact – Risk – Cost) to a Bilateral view (Resiliency – Sustainability – Optimization). Every process carries specific accountability and performance constituent, which define the process efficacy and reliability. Here are the principal evaluators of a process that grants an opportunity to redesign the process in a new format. Cost of Process Execution – Emphasizes Productivity and efficiency of processing one transaction and the relative benefit for both parties (Service provider – Service consumer) Risk of Process Non-adherence – stresses the mandatory activities that are crucial and may cause an adverse consequence on the compliance, information, policy, and regulatory aspects. Impact of Process Disruption – relates to the inadequacy to complete a commitment that might act as a setback on brand reputation, customer loyalty, and commercial aspect.
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