Enterprise process Segmentation

We all have perceived our conventional business challenges and built a framework that addresses and suits the corresponding environment. Process segmentation can be a natural way to categories the dexterity of work as per the nature of information flow, consistency of data from the source, standardized data format, and actions expected on data (decision/judgment). In my opinion, sorting the processes in 3 buckets (Business process, Support process, and Management process) can be a prudent and elementary approach to start evaluating and/or designing the strategy to begin the identification of the action areas and mapping a befitting technology. The intelligence and complexity will creep in at every task level in its exclusivity. AI, R/CPA, and Analytics will be needed at every process stage to address the process continuum. All three processes are an integral part of every service, product, and solution offering entities. Just that the nature and “role” of the process changes based on the industry or function, but all processes coexist in the same organizational ecosystem. Eventually, technology components are significant inseparable constituents of the Digital transformation journey.